You are a customer of National Lottery and use their services then you may had any problems with their services have in the future. So here we provided complaints number and address of National Lottery for you.
Complaint department & Corporate office detail
| Official Website | national-lottery.co.uk |
| Complaint number UK | 0370 737 3983 |
| Complaint email address | complaints@national-lottery.co.uk |
| Office address | Customer Operations, PO Box 251, Watford, WD18 9BR, Unite Kingdom |
| Head office number | 020 7591 6000 |
How to make a complaints for National Lottery?
All complaints are handled internally by National Lottery, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.
Different ways to complaint National Lottery
With around of the UK population playing our games, there might be a slip-up every now and again, but whatever it is to try and put it right.
complaints@national-lottery.co.uk
They aim to respond to email complaints within 24 hours.
Post
Customer Operations,
The National Lottery,
PO Box 251,
Watford,
WD18 9BR
They aim to respond within 5 working days of receiving your letter.
Phone
For the hard of hearing using Minicom equipment, please call 0370 737 8249.
Social Media
If you have failed to complaint by number and email, you can may also complaint after through his social media account such as, National Lottery Facebook page, Twitter, Instagram and LinkedIn etc.
Contact via Support Form: Support Form
Corporate Office Address: 4th Floor, Cannon Bridge House, 25 Dowgate Hill, London, EC4R 2YA, UK
Headquarters Email: help@national-lottery.co.uk
How can I contact National Lottery ?
If you searching contact for National Lottery, so you are on the right place. Because In this article, we have provided a list of National Lottery technical support numbers. You can call National Lottery head office 020 7591 6000 phone given here and solve your queries.
If you would like to make National Lottery complaint, please contact us via Contact Us page on website.
National Lottery provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.
National Lottery Opening Hours
| Day | Opening Hours | Closing Hours |
| Monday | 8.00 AM | 8.00 PM |
| Tuesday | 8.00 AM | 8.00 PM |
| Wednesday | 8.00 AM | 8.00 PM |
| Thursday | 8.00 AM | 8.00 PM |
| Friday | 8.00 AM | 8.00 PM |
| Saturday | 8.00 AM | 8.00 PM |
| Sunday | 9.00 AM | 5.00 PM |
About us
The National Lottery is the state-franchised national lottery established in 1994 in the UK. It’s currently operated by Allwyn Entertainment, who took over from Camelot Group on 2024.
Since 2021, players must be many years of age to purchase lottery tickets and scratchcards online and in-store, and the minimum age was 16.
See Also: Essex University Complaints Number