If you are a regular customer of First Direct and use their services or products then you may had any problems with their services or could have in the future. So here we provided First Direct complaints number for you.
Here you can find specific information about the First Direct complaint number and First Direct UK complaint email. Which allows you to solve your problem or any of your questions?
First Direct complaints department & Corporate office detail
| Office website | 1.firstdirect.com |
| First Direct complaint number UK | 0345 610 0100 |
| Complaint email address | 24hours@firstdirect.com |
| Office address | 40 Wakefield Road, Leeds, LS98 1FD UK |
| First Direct corporate number | 0345 610 0100 |
First Direct Complaints
All complaints are handled internally by First Direct, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.
Having said that, First Direct takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 0345 610 0100 or send them an email at 24hours@firstdirect.com. They will typically address the complaint within the same working day.
Different ways to complaint First Direct
1: Call the First Direct complaint line on 0345 610 0100. If you have an any complaint regarding service and other queries.
2: Here are the second ways to make a compliant via First Direct complaint email on – 24hours@firstdirect.com.
3: If you have failed to complaint by phone number and email, you can may also complaint after through his social media account such as, First Direct Facebook page, Twitter, Instagram and Linkedin etc.
First Direct uk Customer Service Number & Email support
If you searching First Direct contact number, so you are on the right place. Because In this article, we have provided a list of First Direct technical support numbers. You can call First Direct Customer Support 0345 610 0100 Phone Number given here and solve your queries.
This is a First Direct finest customer service phone number that you can use to contact First Direct. You can use this number for various tasks such as:
- Bank Accounts
- Mortgages
- Loans & Cards
- Savings & investments
- Insurance
- Travel & international
Customer service email: 24hours@firstdirect.com
Contact via Support Form: Support Form
Twitter: First Direct
Facebook: First Direct
First Direct Corporate Office Address: 40 Wakefield Road, Leeds, LS98 1FD UK
Headquarters Email: 24hours@firstdirect.com
Other Phone number and email
- Lost, stolen or damaged cards: 0800 085 2404
- Mortgages: 0800 48 24 48
- Loans: 03 456 100 199
- Calling from outside the UK: +44 113 234 5678
- First Directory: 08000 517 464
How can I contact First Direct ?
If you would like to make First Direct complaint, please contact us via Contact Us page on website.
First Direct provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.
See Also: Foot Locker complaints number, email and office address
Customer service hours of First Direct
| Day | Opening Hours | Closing Hours |
| Monday | 24/7 open | |
| Tuesday | 24/7 open | |
| Wednesday | 24/7 open | |
| Thursday | 24/7 open | |
| Friday | 24/7 open | |
| Saturday | 24/7 open | |
| Sunday | 24/7 open |
About us First Direct
First Direct is a telephone and internet based retail bank division of HSBC Bank plc based in the UK. They provides mobile banking, online and telephone services to its 1.5 million customers and offers a full range of personal banking products.