You are a customer of Co-op Insurance and use their services then you may had any problems with their services have in the future. So here we provided complaints number and address of Co-op Insurance for you.
Complaints Procedure
At Co-op Legal Services they pride ourselves on the client service and in providing you with the very best service possible.
In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and they will always strive to provide a speedy and positive outcome and solution.
If you would like to make a formal complaint, then you can read full complaints procedure.
As a regulated business they are governed by the Solicitors Regulation Authority (SRA) and must ensure we act within the rules and regulations set. The SRA can help you if you are concerned about our behaviour.
This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. You can raise your concerns with the Solicitors Regulation Authority.
What if it doesn’t resolve your complaint?
If we are unable to resolve your complaint then You can have the complaint independently looked at by the Legal Ombudsman.
The Legal Ombudsman investigates complaints about service issues with solicitors and can be contacted at:
- Telephone: 0300 555 0333
- E-mail: enquiries@legalombudsman.org.uk
- Address: PO Box 6806, Wolverhampton, WV1 9WJ, UK
The Legal Ombudsman expects complaints to be made to them within one year of the date of the act or omission about which you are concerned or within one year of you realising there was a concern. You must also refer your concerns to the Legal Ombudsman within six months of the final response to you.
Complaint department & Corporate office detail
| Official Website | coop.co.uk/insurance |
| Complaint number UK | 0345 746 4646 |
| Complaint email address | customer.careline@coop.co.uk |
| Office address | 1 Angel Square, Manchester, Lancashire, M60 0AG, UK |
| Head office number | 0345 746 4646 |
How to make a complaints for Co-op Insurance?
All complaints are handled internally by Co-op Insurance, and here we provide grievance redressal numbers and other information for customers to take their grievances to any regulatory body.
Having said that, Co-op Insurance takes customer complaints very seriously, and customers should attempt to resolve their concerns with the Customer Service team first. Call the company’s customer service representatives at 0345 746 4646 or send them an email at customer.careline@coop.co.uk. They will typically address the complaint within the same working day.
Different ways to complaint Co-op Insurance
Call the Co-op Insurance complaint line on 0345 746 4646. If you have an any complaint regarding service and other queries.
Here are the second ways to make a compliant via Co-op Insurance complaint email on – customer.careline@coop.co.uk.
If you have failed to complaint by number and email, you can may also complaint after through his social media account such as, Co-op Insurance Facebook page, Twitter, Instagram and LinkedIn etc.
Contact via Support Form: Support Form
Corporate Office Address: 1 Angel Square, Manchester, M60 0AG, UK
Headquarters Email: customer.careline@coop.co.uk
How can I contact Co-op Insurance ?
If you searching contact for Co-op Insurance, so you are on the right place. Because In this article, we have provided a list of Co-op Insurance technical support numbers. You can call Co-op Insurance head office 0345 746 4646 phone given here and solve your queries.
If you would like to make Co-op Insurance complaint, please contact us via Contact Us page on website.
Co-op Insurance provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.
Co-op Insurance Opening Hours
| Day | Opening Hours | Closing Hours |
| Monday | 9.00 AM | 5.00 PM |
| Tuesday | 9.00 AM | 5.00 PM |
| Wednesday | 9.00 AM | 5.00 PM |
| Thursday | 9.00 AM | 5.00 PM |
| Friday | 9.00 AM | 5.00 PM |
| Saturday | Closed | |
| Sunday | Closed |
About us
Co-op Insurance is a general insurance company, which is part of the Co-operative Group, based in Manchester, UK. This service, an insurance intermediary incorporated in 2017, is a wholly owned subsidiary of CIS General Insurance.
It was formed in 1867 to provide fire and fidelity guarantee insurance to co-operative societies.It’s introduced and the company was converted into an industrial and provident society, changing its name to Co-operative Insurance Society Limited.
See Also: Panda Security Complaints Number
FAQs
Q. Can I cancel my car insurance policy with the company?
A. Once you receive your insurance documents you will have 14 days to cancel the policy if you have changed your mind or no longer need car insurance.
If you do decide to cancel your policy before 14 days is up, you will get a full refund of any additional costs, other than the days you have been covered for.